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 We are not your ordinary auto collision repair shop.

click on image to visit website

4621 Leeds Avenue, Baltimore, MD  21229

410-242-0036

Fax: 410-242-0045

Hours

Monday - Friday

8:00 AM to 6:00 PM

Saturday

9:00 AM to Noon

 

We stand behind our work,
that's why we offer: 

Written warranties with all work performed.
FREE computer-accurate estimates immediately after inspecting each car.
Theft Repair Specialist.
Insurance Claims handled promptly.
FREE shuttle service.
Repairs to all makes and models.
FREE Basic Detail with all repairs.
Use of premium quality refinishing materials.
Expert computerized paint and color matching.
STATE OF THE ART EQUIPMENT which included our high tech Ultra 2000 Blowtherm Spray Booth, the Mark-5 Car-o-liner Collision Repair Frame Systems and the Hunter Computerized 4-Wheel Alignment System for guaranteed factory specifications.


We always satisfy our customers.

     This is our #1 priority and our team of Certified Technicians work hard to achieve that goal.  As a matter of fact, "AutocheX," which is an independent firm that performs customer service indexing, shows the following results of their most recent survey for work performed over the past 12 months; (all scores range from 1 to 10 with 10 being the highest).

 

QUALITY OF OUR WORK:  While the average score of shops in the Baltimore Metropolitan Area was 9.2, Arbutus Auto Painting and Body Works scored a 9.7.

QUALITY OF SERVICE:  We scored a very respectable 9.9, well above the 9.4 average for the Baltimore area.

ON TIME DELIVERY:  This rates the frequency of delivering a job on the date it was promised.  Once again, we excelled with a 96.7% on-time delivery compared to the Baltimore area's average of 82.2%.

REFERRAL SCORES:  An impressive 100% of the customers

We are proud of these scores, but as impressive as they are, we know that every day we must continue to strive to provide our customers with the best service, the highest quality of work and on-time delivery.

 

  

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